Our Next Flight With Walmart Will Reach Millions of Americans

Today, we're announcing a landmark moment for Zipline and the delivery industry: starting later this year, we’ll integrate our new home delivery solution into Walmart stores in the Dallas-Fort Worth metro area so that we can serve millions of Texans. This expansion will increase the Walmart customers that Zipline serves by more than 1,000x, compared to our current operations with the retailer.

Since 2021, we've been working with Walmart in Pea Ridge, Arkansas to deliver items from a store to customers’ homes with our enterprise delivery platform, which is designed for long-range flights. We've been blown away by how quickly customers have taken a sci-fi technology and fully integrated it into their lives in ways that are both convenient and mundane. At this point, drone delivery is totally normal in Northwest Arkansas. Our average customer rating there is 9.2/10 and our average flight time is about 3 minutes per order.

One Walmart customer recently told us that “Zipline deliveries let us spend more time together as a family.” Another customer recently said, “I'm a busy mom and so I've used Zipline for getting snacks on the fly, if I forget an ingredient, or to cook dinner. The thing that makes me love it the most is that I can get medicine sent to me directly whenever I have a sick child at home. I think if we ever moved, I wouldn't be able to live without it."

“Zipline is a totally normal part of life in Pea Ridge. People use it to order groceries and to get meals. There are people that enjoy just watching the drones take off,” said Pea Ridge Mayor Nathan See. “Zipline keeps sick people at home by delivering medicine and lets our residents spend more time with each other. We’ve loved having Zipline as a part of the community and we’re excited for the company’s continued growth in our community.”

Zipline operates the largest autonomous delivery system on earth. We have flown more than 60 million commercial autonomous miles and completed almost 900,000 commercial autonomous deliveries. We make a delivery somewhere in the world every 70 seconds and have flown the longest range drone delivery flights in the U.S. We’ve learned that for this to scale nationally, each delivery must be extremely precise, reliable, and whisper-quiet. That’s why our next generation system uses an autonomous delivery “droid” to gently and quietly set packages onto areas as small as a patio table or a doorstep — an experience that feels magical.

Our team has spent millions of hours developing our next generation technology. By the time we conduct a pilot with Walmart later this year, we’ll have completed extensive testing and tens of thousands of practice deliveries. After our pilot, we’ll begin to integrate the new system into Walmart stores across the Dallas-Fort Worth area. Over time, we plan to serve millions of Dallas residents with thousands of quiet, fast, precise Zipline deliveries every day. It will feel like teleportation.

People who run out of their favorite snack, forgot to get eggs on their grocery run, need diapers for their baby, or have to get over-the-counter medicine for a family member will be able to get those items instantly and conveniently. By choosing Zipline, they’ll keep cars off the road and CO2 out of the atmosphere. At scale, this will make roads safer and cities greener.

Zipline’s mission is to create the world’s first delivery system that serves all people equally. With 90% of the U.S. population within 10 miles of a Walmart store, we are now one step closer to that goal. It’s 1 am in the quest to fulfill our mission, but we are grateful for bold retailers like Walmart who share our vision and are choosing Zipline to make it happen.

Teleportation is coming and I can’t wait for you to experience it. Stay tuned.